Habit Garden: Happy Family
Support
We're a small team and happy to help.
Getting started
How do I add a family member?
Family settings → Members → add a nickname, pick grown-up or kid, an age band, a companion and a colour. Kids never need an account or an email.
What does the grown-up check do?
A short multiplication question gates purchases and sensitive settings so kids can't tap through by accident. It's a safeguard, not an identity check.
Reminders
Reminders aren't arriving.
Check iOS Settings → Notifications → Habit Garden first, then in-app Family settings → Reminders.
Do reminders need internet?
No — reminders are scheduled on the device by iOS and work offline.
Family Pass & purchases
What does Family Pass cost, and is there a trial?
Two subscriptions: Annual $39.99/year with a 7-day free trial (the default) or Monthly $4.99/month (no trial). Prices are shown in your local currency in the app before you pay, and every purchase sits behind the grown-up check.
How does the free trial work?
The annual plan starts with 7 days free and converts to a paid year unless cancelled at least 24 hours before the trial ends. The monthly plan bills immediately.
How do I cancel or get a refund?
iOS Settings → your Apple ID → Subscriptions → Habit Garden. Cancelling keeps access until the end of the paid period. Refunds are handled by Apple at reportaproblem.apple.com.
New iPhone — where is my purchase?
Use "Restore Purchases" on the Family Pass screen. Purchases restore through your Apple ID.
Data, privacy & deletion
Where does my family's data live?
Only on your device — nothing is sent anywhere in this version (no accounts, no cloud copy). The only outside calls are Apple's (payment, and weather for a city name a grown-up types) and a receipt check. Nothing is ever sold, and there are no ads or tracking. Full details: Privacy Policy.
How do I delete data?
All of these sit behind the grown-up check, in Family settings:
- Remove a member or habit — removed on the spot.
- Start over on this iPhone — wipes this device's local copy.
- Delete the family garden — two confirmations, then all family data is erased. There is no undo.
Deleting the app also removes everything — the only copy lives on the device.
I lost the device and can't open the app.
Email hi@inspireui.com. There's no server copy for us to delete on your behalf — erase the lost iPhone with Find My.
Can I export our data?
Not in version 1.0. If it matters to you, tell us — it helps us prioritise.
Other
Does the app need my location?
Never. If a grown-up wants weather in the sky widget they type a city name — that's the only thing sent, and only to Apple Weather. No GPS, no location permission.
Ads or tracking?
None, and none planned.
Contact
Email hi@inspireui.com — please include your app version and iPhone model. Also on this site: Privacy Policy · Terms of Use.